Security & Delivery Policy

Security Policy

Tradie Packs Online Pty Ltd uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.

All online credit card transactions performed on this site using the eWAY gateway are secured payments.

  • Payments are fully automated with an immediate response.
  • Your complete credit card number cannot be viewed by Tradie Packs Online Pty Ltd or any outside party.
  • All transactions are performed under 128 Bit SSL Certificate.
  • All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further
  • protecting your credit card data.
  • eWAY is an authorised third party processor for all the major Australian banks.
  • eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Tradie Packs Online Pty Ltd.

For more information about eWAY and online credit card payments, please visit www.eWAY.com.au

Delivery Policy

Physical goods
After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods once completed and approved for printing or manufacturing via Courier/Postage within 5-7-working days; however if goods are unavailable delivery will take a little longer.

If you wish to query a delivery please contact us at accounts@tradiepacks.com.au